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Industrial action

Find out if your journey may be impacted

Last updated: 11 April 2024

ASLEF will take strike action at LNER on Saturday 20 April and as a result we are running a reduced service between London King’s Cross and Edinburgh Waverley and London King’s Cross and Leeds.  

LNER trains for Saturday 20 April are in journey planners and back on sale. You can now book tickets, amend your journey and make seat reservations. We’ll keep this page up to date with the most up-to-date travel information during industrial action. 

Please check before you travel.

Select your travel date to see if you're affected by Industrial Action and get more travel information.

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Tickets are not required for children under 5, however they will not be guaranteed a seat.
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For groups larger than 9 please contact Group Travel.

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Saturday 20 April first and last trains from key stations.

These times are confirmed and are for key stations only. Please always check your entire journey before you travel.

London King's Cross first and last trains

From London King’s Cross

First: 07.30 to Edinburgh Waverley

Please note: First direct service to Leeds will depart at 10.30. Earlier journey opportunities will be available by changing trains at Doncaster. See timetable or journey planners for further details.

Last: 20.00 to Leeds

Please note: Last service to Edinburgh Waverley will depart at 16.00

Last service to York and Newcastle will depart at 19.00

Edinburgh Waverley first and last trains

Departures to the north

There will be no LNER services north of Edinburgh on this day.

Departures to the south                     

First: 08.30 to London King’s Cross

Last: 16.30 to London King’s Cross

Leeds first and last trains

Departures to the north

There will be no LNER services north of Leeds on this day.

Departures to the south

First: 07.37 to London King’s Cross

Last: 18.45 to Doncaster

Please note: Last direct service to London King’s Cross will depart at 16.15. Later journey opportunities will be available by changing trains at Doncaster.  See timetable or journey planners for further details.

York first and last trains

Departures to the north

First: 09.52 to Edinburgh Waverley

Last: 21.08 to Newcastle

Please note: Last service to Edinburgh Waverley will depart at 17.56

Departures to the south

First: 08.33 to London King’s Cross

Last: 19.06 to London King’s Cross

Newcastle first and last trains

Departures to the north

First: 10.53 to Edinburgh Waverley

Last: 18.58 to Edinburgh Waverley

Departures to the south

First: 07.30 to London King’s Cross

Last 17.58 to London King’s Cross

Engineering information

Our timetables sometimes need to be amended due to events or planned engineering work for track maintenance and infrastructure upgrades.

Please note that during unplanned disruption, our timetable can change at short notice. Please use our Journey Planner before setting off on the day of your journey.

If your train is still running as planned

You don't need to do anything. Just check our website or app before you travel.

If you still want to travel

If you still want to travel during disruption please see the information for your date of travel in the drop downs above.

If you can still travel there is no need to rebook, simply reserve your seat before traveling.

If you are not able to travel please see our refund information.

Refunds

If either part of your journey is affected by industrial action or engineering then you are entitled to a full, fee-free refund for your whole journey if you decide not to travel.

More information can be found on our support page.

Useful FAQs

Is LNER affected by strikes?

Industrial action at LNER has been announced for Saturday 20 April. Please check your entire journey before you travel.

Our Industrial action page has the latest information.

Can I book a ticket for a strike day?

If industrial action is announced for a day you are already booked to travel, you are entitled to a fee-free change of journey for full refund. We will contact you to tell you how you can do this. 

Tickets for travel on strike days may be taken off sale for a short period when industrial action is announced while we evaluate how industrial action will impact our trains. These tickets will become available to purchase once we have completed this evaluation.

My outbound journey is affected by industrial action, but my return isn’t. Can I still get a refund?

Yes. If you have not used either your Return ticket or two single tickets and either of the two journeys is affected by a strike, you are entitled to a refund on both tickets.

My LNER train is cancelled. How can I complete my journey?

If your train was cancelled, you can travel on the next available LNER train. In certain circumstances during major disruption, you may be able to travel on other train company trains using your existing ticket or LNER may provide rail replacement buses. Please ask a member of staff at the station.

You may be eligible for Delay Repay. If you booked direct and selected one-click Delay Repay, when booking directly with LNER, this will be easy to recieve.

If you decided not to travel due to your train being cancelled, you could be eligible for a refund.

Can I travel on London Underground Services?

If your ticket includes travel on the London Underground it will only be valid for the day of travel specified on your ticket. 

How do I make a seat reservation?

Check your ticket (both outward and return) to see if you have a seat reservation. You can check My Account if you have bought directly with LNER.

If you do not have a seat reservation, you can simply reserve one. 

Reserve a seat

Will there be staff members available to help at the stations?

Yes, LNER staff are available on trains and at stations to provide support and information.

If you or someone you know needs assistance at our station or assistance getting on and off our trains you can book Passenger Assist up to 2 hours before your journey. If you are not able to book in advance, let us know when you arrive at the station and the team will be happy to help.

For more information about booking Passenger Assist, please visit out dedicated page. 

Assisted Travel

 

What to expect when travelling

When you're travelling on our trains during industrial action, some services may be different, including timetables and catering onboard.

Passenger Assist

If you pre-booked assistance for a journey through LNER that has been changed or cancelled, then your Passenger Assist request will be amended - but we'll be in touch with you directly.

If you booked Passenger Assist elsewhere, we recommend contacting them directly.

Seat reservations

If the train you are planning to travel on is cancelled, you may be able to change your ticket or keep updated on the latest travel information on our alerts page.

If you are travelling on a different train, please make a free seat reservation on your new train and travel as close to your original booked times as possible.

Catering on our trains

There will be no effect to our catering offering during Industrial action on Saturday 20 April 2024.

In the meantime, view our full range of delicious hot food, sandwiches, snacks and drinks across our range of menu's below.

LNER Assistant

If you are travelling on a strike day or the days either side of them, you won't receive LNER Assistant notifications from the app or SMS.

Please check our live updates page for information regarding your journey.

Service updates