Are LNER Family Single tickets refundable?
No, LNER Family Single tickets are non-refundable.
Save 65%* on average with Family Single tickets
Grab the family and get away for less with an LNER Family Single ticket.
A staycation for the whole family just got a LOT cheaper.
*Average saving is based on two adults and two children travelling with an LNER Family Single vs Advance fare.
How can you save with an LNER Family Single?
Travelling with children has never been easier (or cheaper).
LNER Family Single tickets make travelling as a family easy and seamless. No gridlocked motorways, no delays at the check-in desk, just simple, no-fuss travel.
You only need one ticket for the whole family to travel with LNER this summer and you're only a few clicks away. Not only is it easy to travel with an LNER Family Single, but it's cheaper, too.
Find out how you can save with an LNER Family Single.
Check the price for your journey
How to book a Family Single ticket
Booking a Family Single ticket is exactly the same as booking any other type of ticket. Choose where you'd like to travel from and to, what date you'd like to travel and how many adults and children are travelling.
Family Single tickets are only available for certain journeys so use the dropdown at the top of the page to check which routes are valid and how much they cost.
Check for Family Singles column in the journey planner. Choose from the available travel times in our journey planner and don't forget to reserve your seats!
If you can't find a Family Single for a journey that offers this ticket type, please try searching for another time or day. There is a limit to the number of Family Singles available for each journey.
Brand new family waiting lounge at London King's Cross
Take a seat, put your bags to the side and let your children explore our new Family Lounge in London King's Cross.
The new Family Lounge, created by LNER along with other train operators, offers a space for children to play and explore, whilst parents can take a break.
Open during travel centre hours, area is a welcoming space for families travelling by train. Please be aware that children must be accompanied by an adult at all times.
Need a little inspiration?
Not sure where you want to go? Here are some family friendly suggestions for you.
Half Term days out
From castles and country houses to trampoline parks and bouldering, you're sure to find inspiration for an exciting day out this Half Term.
FAQs
Terms and conditions
Terms and conditions
- LNER Family Single tickets are sold subject to availability and for travel on LNER services only.
- LNER Family Single tickets aren't valid with any other train company. If you're not sure whether a certain train is run by LNER, check with station staff before boarding.
- Tickets must be bought by 23:59, at the latest, seven days before your outward date of travel.
- An LNER Family Single is for one journey only. Two LNER Family Singles, one for outbound and one for return, would need to be purchased for a return journey.
- Tickets are non-changeable and non-refundable.
- Customers must board and leave the train at the stations shown on their ticket. No break of journey is allowed, unless a change of train is required which is specified on the ticket.
- LNER Family Single tickets are only valid for travel between certain stations as outlined above.
- LNER Family Single tickets only apply to a family buying all tickets required for travel at the same time. For the purpose of this ticket, a family is defined as being between a minimum of one adult and one child (aged 5-15 years old inclusive) up to a maximum of two adults and four children (aged 5-15 years old inclusive). The family size must be specified at the time of purchase.
- The National Rail Conditions of Travel state that children aged under five years old travelling with an accompanying fare-paying passenger can travel free of charge, but they are not guaranteed a seat. In order to reserve a seat, we recommend that children aged under five are included as part of the overall number of people travelling as part of the LNER Family Single ticket. Children aged under five who are travelling free of charge and do not travel as part of this ticket may not be able to have their own seat on busy trains. Including a child aged under five as part of the group travelling under the LNER Family Single ticket, to reserve a seat, is entirely at the discretion of the person purchasing the tickets. For more details on making arrangements for children travelling on trains, please see here.
- LNER Family Single tickets are available only in Standard.
- LNER Family Single tickets are not valid in alongside any upgrade offers, such as Weekend 1st or SeatFrog, and can't be upgraded to First Class.
- Seat reservations are compulsory and free of charge. Customers must travel on the trains shown on their tickets and sit in the seats reserved.
- The full group must travel together for the entire journey on the trains specified on their tickets and in the seats stated. Customers travelling on different trains to the ones reserved, or travelling as part of a different group size, will have to purchase new undiscounted tickets at the full Standard Anytime fare onboard, as if no ticket is held.
- LNER Family Single tickets are available to buy online, at stations and through third parties such as travel agents. These tickets can't be sold onboard or through station self-service ticket machines.
- No further Railcard or Group discounts apply.
- All travel is subject to The National Conditions of Travel, copies of which may be obtained from station ticket offices or on the National Rail website, here.
- LNER reserves the right to alter the terms and conditions or cancel this product without prior notice.